COURSE DESCRIPTION
Business Partner B1 is chosen by learners who wish to communicate more effectively in their workplace or find a job in an international environment. The course enables them to improve their English as it is used in the workplace, but also to develop the skills they need for the international communication. The flexible structure of the course makes it ideal for different individual priorities and amounts of study time.
LEARNING OUTCOMES
- Balanced improvement of both English and the communication skills related to a 0number of everyday work situations
- Awareness of different communication styles and strategies, especially when working across cultures
- Start using English with confidence and without anxiety about one’s language ability
- Understanding authentic texts of different formats and types; developing reading comprehension skills needed in typical work scenarios
- Using professional vocabulary with confidence, both in written and spoken interaction
- Practising functional business skills such as presentations, negotiations, building relationships and small talk.
CERTIFICATION
Business partner prepares candidates for business English exams such as Cambridge BEC, BULATS, LCCI and PTE Professional. For each of the levels A2-C1, there is the corresponding IBTS Certificate integrated into the course.
Detalji kursa
- Lekcije 56
- Kviz 0
- Trajanje 60 sati
- Nivo znanja Srednji nivo
- Jezik English
- Polaznici 228
- Procene Samostalno
Program
- 8 sekcija
- 56 lekcija
- Lifetime
Otvori sve sekcijeCollapse all sections
- Module 1 : Career choices7 ItemsThis unit focuses on transferable skills, career development and recruitment. Learners practise describing their skills, experience and personal qualities, giving careers advice, building rapport and networking professionally. They also develop communication skills for handling interruptions, participating in meetings, giving instructions and discussing job candidates. Writing tasks include professional emails and job descriptions.
- Module 2 : Business sector7 ItemsThis unit explores financial matters, business sectors and the energy industry. Learners develop vocabulary related to industries and finance, discuss career and business opportunities, and practise describing past events and comparing options. They also develop practical business communication skills, including leaving voicemail messages, agreeing on action points and writing emails requesting information or confirming arrangements.
- Module 3 : Projects7 ItemsThis unit focuses on project management, large-scale projects and effective teamwork. Learners practise discussing project progress, comparing proposals, choosing successful bids and reviewing project outcomes. They develop communication skills for managing conversations, giving and receiving updates in meetings, and requesting information. Writing tasks include emails requesting project updates and summarising project activities.
- Module 4 : Global Markets7 ItemsThis unit introduces global business, international markets and strategies for business growth. Learners explore how companies adapt products and services to different markets, discuss international business opportunities and practise describing products and processes. They also develop skills in building consensus, reaching agreements, confirming orders and researching strategies for entering new markets.
- Module 5 : Design and inovation7 ItemsThis unit explores innovative products, product development and effective sales techniques. Learners practise describing product features and benefits, discussing innovation and presenting products to potential customers. They develop communication skills for managing information, asking questions and obtaining feedback. Writing tasks include product descriptions and reviews, while the business workshop focuses on selecting products and considering their market potential.
- Module 6 : Safety and security7 ItemsThis unit focuses on workplace health and safety, security procedures and risk management. Learners develop the language needed to explain rules, discuss obligations and restrictions, and communicate safety requirements. They practise dealing with conflict, resolving workplace problems and giving clear instructions and warnings. Practical tasks include writing emails about security measures and preparing safety and security reports.
- 6.1Safety at work30 minuta
- 6.2Being security-conscious30 minuta
- 6.3Live Class – Safety and security – 1145 minuta
- 6.4Communication skills: Dealing with disagreement30 minuta
- 6.5Business skills: Dealing with conflict30 minuta
- 6.6Writing: Instructions and warnings30 minuta
- 6.7Live Class – Safety and security – 1245 minuta
- Module 7 : Customer service7 ItemsThis unit develops the communication skills needed to provide high-quality customer service and handle complaints professionally. Learners practise responding to customer concerns, resolving service problems, generating ideas and presenting solutions. They also develop their ability to discuss priorities, manage difficult customer interactions and turn negative experiences into positive outcomes. Writing tasks include complaint responses and thank-you emails.
- 7.1Airline customer service30 minuta
- 7.2Hanging on the telephone30 minuta
- 7.3Live Class – Customer service – 1345 minuta
- 7.4Communication skills: Responding to customer concerns30 minuta
- 7.5Generating and presenting ideas30 minuta
- 7.6Writing: External ‘thank you’ email30 minuta
- 7.7Live Class – Customer service – 1445 minuta
- Module 8 : Communication7 ItemsThis unit focuses on effective communication in the workplace, including digital communication, information management and negotiation. Learners practise identifying communication problems, asking effective questions, giving feedback and dealing with disagreement. They also develop skills in closing deals, discussing priorities and presenting recommendations. The unit concludes with report writing, including presenting findings and suggesting improvements to workplace communication.
