- 8 sekcija
- 56 lekcija
- Lifetime
Otvori sve sekcijeCollapse all sections
- Module 1 : Career choices7
- Module 2 : Business sector7
- Module 3 : Projects7
- Module 4 : Global Markets7
- Module 5 : Design and inovation7
- Module 6 : Safety and security7
- 6.1Safety at work30 minuta
- 6.2Being security-conscious30 minuta
- 6.3Live Class – Safety and security – 1145 minuta
- 6.4Communication skills: Dealing with disagreement30 minuta
- 6.5Business skills: Dealing with conflict30 minuta
- 6.6Writing: Instructions and warnings30 minuta
- 6.7Live Class – Safety and security – 1245 minuta
- Module 7 : Customer service7
- 7.1Airline customer service30 minuta
- 7.2Hanging on the telephone30 minuta
- 7.3Live Class – Customer service – 1345 minuta
- 7.4Communication skills: Responding to customer concerns30 minuta
- 7.5Generating and presenting ideas30 minuta
- 7.6Writing: External ‘thank you’ email30 minuta
- 7.7Live Class – Customer service – 1445 minuta
- Module 8 : Communication7
Business skills: Talking about priorities
Prethodno